Privacy Policy

Last updated: 06 July 2026.

Thornbury Gutter Cleaning collects information from people who contact us about gutter cleaning in Thornbury and nearby areas.

Information we collect

We may collect your name, phone number, email address, postcode or area, enquiry details, email records, call information and call recordings where a recorded phone line is used.

How we use information

We use enquiry information to respond to your request, manage gutter cleaning enquiries, prevent spam or misuse, check enquiry quality, keep business records and help arrange a response from a suitable gutter cleaning provider where appropriate.

Sharing information

Your enquiry details may be shared with a suitable local gutter cleaning provider so they can contact you about your request. We do not sell unrelated marketing lists.

Call recording

Where call tracking is active, calls may be recorded and monitored for enquiry tracking, quality checks, dispute resolution and to confirm whether an enquiry is relevant. Callers will be told when recording is active. Do not share payment card details or unnecessary sensitive information by phone.

Legal basis

We process enquiry information because it is necessary to respond to your request and because we have a legitimate interest in operating, managing and improving this gutter cleaning enquiry service.

Retention

Enquiry records and call recordings are kept only as long as reasonably needed for enquiry management, quality checks, dispute resolution and business records.

Your rights

You can ask to access, correct or delete your personal information by emailing privacy@thornburyguttercleaning.co.uk.

Contact

Email: privacy@thornburyguttercleaning.co.uk